Terms and Conditions

  • Programs are to be completed in the time stated. You understand that any unused sessions/services are forfeited and no refunds for unused sessions/services.
  • Exceptions are at the discretion of Coach Mickie Love and may include illness, extended leave (holidays, maternity etc). You may be given an extension on your program expiry at Mickies discretion. This is not a contractual entitlement.
  • If you need to cancel or rebook a session, you must give 24 hours notice. Failing to do so will result in the forfeit of the session. No exceptions.
  • Each 60 minute session consists of a scheduled appointment based on a 55 minute hour. Each 45 minute session consists of a scheduled appointment of 40 minutes, in the privacy of Fitness Solutions Studio, or the clients home, or a mutually agreed location.
  • Appointments start and finished at the time booked regardless of what time the client shows up. Please be ready to go at the agreed time to get the most from your appointment.
  • Distractions such as children, telephones, etc., may affect consistent efforts and results. Be sure to manage these in prior to your session.
  • Please wear appropriate athletic footwear and loose, comfortable clothing to facilitate ease of movement. This standard workout wear is only to be modified after being addressed in writing and signed by both parties.
  • Trainer is not responsible for the safety of facilities or equipment whether provided by Client, Trainer, or others.